Our approach to corporate social responsibility
Our vision is to set the standard in terms of CSR and strive to remain a frontrunner in the airline industry by mobilizing all of the Group’s resources and employees and through a step-by-step approach.
Aware of its responsibilities and the issues affecting the shared growth of its business, the Air France-KLM Group has chosen to place CSR at the heart of its business strategy and throughout its organization, thereby giving an important role to dialogue with its stakeholders.
Fulfilling the Group’s corporate responsibility and ensuring the legitimacy of its operations means achieving profitable growth, acting decisively to limit the negative impact of its activities, protecting the environment, providing customers with innovative products and ever more personalized services, and creating social value. To meet these challenges, Air France-KLM’s approach to CSR is based on 5 current key issues, and ensures collaboration with its partners in the supply chain:
- combating climate change
- minimizing our environmental impact
- building a sustainable relationship with our customers
- promoting a responsible human resources policy
- driving local development
Based on its CSR achievements, Air France-KLM has been recognized by various non-financial rating agencies as a frontrunner in CSR.
